Home Credit union West Community Credit Union selects Lumin Digital to provide enhanced digital banking services

West Community Credit Union selects Lumin Digital to provide enhanced digital banking services


SAN RAMON, Calif. , April 7, 2022 /PRNewswire/ — Lumin Digital, a PSCU company, today announced that Missouri-based West Community Credit Union (WCCU) has signed a multi-year agreement for Lumin Digital’s cloud-native platform for solutions online and mobile digital banking. Once WCCU goes live on the platform in October 2022Lumin Digital will support the more than 27,000 credit union members.

West Community Credit Union, headquartered in O’Fallon, Missouri, is a progressive financial institution that strives to build trusting relationships by truly understanding the needs of its members and providing smart solutions. With solid growth for over a decade, la caisse understands the importance of providing a digital solution that delivers a robust and personalized banking experience.

Lumin Digital, a cloud-native digital banking platform, provides credit union members with a tightly integrated and personalized experience that matches offerings from major financial institutions. Focusing on service, user experience, safety and security through sophisticated automation, Lumin Digital helps credit unions and financial institutions improve engagement with their users through personalized recommendations and communication. in the areas of spending information, financial advice, fraud alerts and savings goals. . Lumin enables credit unions to provide users with real-time updates and new features that add value and simplify everyday banking. All of Lumin’s offerings and capabilities are made possible by the team’s wealth of knowledge, user experience testing, and technological innovation.

“We are constantly looking for new service offerings and technology capabilities to offer our members, and this partnership with Lumin Digital will allow us to provide them with a sophisticated and convenient way to access and manage their finances,” said Koren Greubel, vice president of marketing and digital engagement at West Community Credit Union. “This partnership made perfect sense for us based on Lumin’s solid reputation within the Fintech space, as well as their platform’s superior interface and functionality.”

“West Community Credit Union and Lumin Digital share a passion for technology, service and people. This approach helps our customers and their members feel confident, safe and engaged in their digital experiences,” said Jeff Chambers, founder and CEO of Lumin Digital. “Our partnership is a testament to the credibility WCCU has built with its members for more than 85 years by always looking for new ways to improve its offerings and financial solutions.”

Lumin Digital continues to drive innovation in the digital banking space, differentiating with technology designed for human connection. Lumin Digital’s offering offers seamless integration with a wide range of PSCUs and other platform tools and capabilities, including card services, rewards management, and data analytics to deliver a centered experience on the members.

About Lumin Digital
Lumin Digital is a fintech specialized in digital banking solutions. Through a fundamentally different approach to technology, service and people, we create the next generation of financial solutions every day. Lumin helps credit unions and financial institutions create and deploy next-generation digital experiences that help continuously serve, engage and grow their member base. While other platforms are partially adapted or modernized for the cloud, Lumin is 100% cloud-native. It was designed specifically for the cloud environment, allowing us to more fully realize the benefits it offers. It’s a difference that financial institutions and their users will see and feel almost immediately. For more information, visit lumidigital.fr.

About West Community Credit Union
West Community Credit Union is a full-service, not-for-profit financial cooperative that serves more than 27,000 members and businesses across Saint Louis Town, St. Louis County, St. Charles County and Boone County, Missouri. The credit union has been providing smart banking solutions to its members and communities since 1936. For more information, visit www.westcommunitycu.org.

About PSCU
PSCU, the nation’s premier payment CUSO, supports the success of more than 1,900 financial institutions representing nearly 7 billion transactions annually. Committed to service excellence and focused on innovation, payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and platforms PSCU mobile phones help provide seamless opportunities and experiences for members. Full member support, 24 hours a day, 7 days a week, 365 days a year, is provided by contact centers located in United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end competitive advantage that allows credit unions to safely grow and meet changing consumer demands. For more information, visit pscu.com.

SOURCE Lumin Digital