Home Consumer debt Suit says debt collector sent deceptive settlement offers

Suit says debt collector sent deceptive settlement offers

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By Carolina Bolado (December 21, 2021, 4:33 p.m. EST) – Debt collection agency IC System Inc. was struck on Monday with a proposed class action lawsuit accusing it of violating the Fair Debt Collection Practices Act by sending collection letters that deceive consumers with vague offers to settle their debts.

In a lawsuit in federal court in Orlando, Florida, plaintiff Chaquita Johnson said ICS sent deceptive letters offering to end collection efforts if a certain amount of the debt was paid, but did not explain not clear the terms of the settlement offer.

“This is particularly misleading because the Respondent uses the language of ‘settlement’ throughout the letter, when …

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