TUSTIN, Calif.–(BUSINESS WIRE)–SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, was recently recognized by American banker and CNET as a leading credit union for its outstanding service experience and products. American banker is one of the oldest and largest news outlets covering the financial services industry, and CNET – owned by CBS Interactive – is one of the premier sites online to provide expert advice and advice.
American banker ranked SchoolsFirst FCU among the top 50 institutions for customer service experience, ranking 13th. The ranking was based on a survey of 5,000 consumers who were asked to rate their experience with their primary financial institution. The research drew on a social science-based framework that assesses the most important human elements of the experience to predict customer satisfaction and loyalty. SchoolsFirst FCU scored in the top 15 in three of the four dimensions.
“It is an honor that our members who were included in this survey responded with such positive advocacy, ranking us among many national financial services organizations,” said Bill Cheney, CEO of SchoolsFirst FCU. “We are proud to serve as trusted advisors to our members, as an organization they can turn to for help throughout their many life events and economic cycles. »
CNET, one of the 400 most popular websites in the United States, ranked SchoolsFirst FCU among the best credit unions in its 2022 ranking. The ranking is based, in part, on annual percentage returns (APY) the higher for one-year terms. CNET noted that SchoolsFirst FCU offers a full suite of deposit accounts along with access to 28,000 ATMs across the country.
“Both of these recognitions would not be possible without the dedication of our incredible ‘Dream Team’ dedicated to providing world-class personalized service,” added Cheney. “While it’s always an honor to be recognized by our members, it’s even more of an honor to help our members improve their financial well-being every day.
The American banker and CNET rankings follow several other recent recognitions received by SchoolsFirst FCU, including the #1 Best Credit Union in California by Forbes; No. 1 Best Credit Union in Orange County Register‘s (California) annual “Best of OC” readers’ choice awards; top three credit unions in The Press-Company‘s (California) Annual Best of Inland Empire (North and South) Readers’ Choice Awards; and one of the top three credit unions in style magazine (California) Annual “Readers’ Choice Awards Best of”.
For more information about SchoolsFirst Federal Credit Union, visit schoolsfirstfcu.org.
About SchoolsFirst Federal Credit Union
SchoolsFirst FCU is the fifth largest credit union in the country. Serving school employees and their families, the organization is dedicated to providing world-class personal service and improving the financial lives of its members. Today, they serve over 1.2 million members with a full range of financial products and services – from savings and loans to investment, retirement and insurance products. SchoolsFirst FCU was founded in 1934, when 126 school employees pooled $1,200 and created a member-owned cooperative to help improve everyone’s life. In 2022, Credit Union reported nearly $28 billion in assets and remains California’s largest credit union. For more information about SchoolsFirst Federal Credit Union, visit schoolsfirstfcu.org.