Home Credit union Mountain America Credit Union is piloting Spanish language initiative

Mountain America Credit Union is piloting Spanish language initiative

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“Spanish speakers make up 25% of households in some of the communities we serve,” says Sterling nielsen, President and CEO of Mountain America. “We are committed to removing barriers to essential services for Spanish speakers and other underserved populations.”

Erik Pineda Blas, a husband and father of four, was referred to Mountain America by a friend. While reviewing his finances, a member of the Mountain America team Yennifer Mora discovered that she was able to save Erik money with lower interest rates on his personal and auto loans.

Asked about his experience, Erik said, “Working with Mountain America is one of the best things that has ever happened to me. Having the opportunity to save money and lower my payments is huge. “

His relationship with Mountain America has helped him move forward on the path of big dreams. “I want to pay for my house and invest in more real estate. I want my 21 year old daughter to be able to buy a house and if I have no more debt I can help her with that. When the rest of my children growing up, I also want to be able to help them buy their own house. “

Erik said working with Yennifer was easy and he learned a lot about finances. “It really helps to work with someone who speaks your native language. It makes doing business a lot easier. I will recommend Mountain America to everyone.”

Making financial education more accessible is important not only to help people achieve their financial dreams, but also to protect their finances. A recent FTC consumer fraud investigation showed Hispanics are at increased risk for consumer fraud. Mountain America’s financial education team has made efforts to provide more resources in Spanish, including youth kits for public educational events and presentations.

The initiative is an important step on the road to delivering a consistent and exceptional experience to all Mountain America members through increased resources, bilingual team members, and unprecedented access to products and services. Mountain America is committed to serving members of underserved communities to define and achieve their financial dreams.

Here are the eight branches of the hub with extensive resources in Spanish:

  • Kearns branch | 5471 S. 4015 W., Kearns, Utah
  • Magna branch | 8349 W. 33500 S., Magna, Utah
  • 700 North Branch | 1715 W. 700 N., Salt Lake City, Utah
  • Salt Lake Redwood Road Branch | 1225 S. Redwood Rd., Salt lake city, Utah
  • 3500 southern branch | 2850 W. 3500 S., West Valley, Utah
  • West Valley branch | 2958 S. 5600 W., West Valley, Utah
  • Mesa branch | 4325 E. South Avenue, Mesa, Arizona
  • Glendale branch | 5910 West, North Avenue, Glendale, Arizona

Ultimately, Mountain America plans to increase the availability of financial education resources, marketing materials and loan materials in Spanish available throughout the company. Mountain America continues to assess additional language resources as needed.

SOURCE Mountain America Credit Union

Related links

http://www.macu.com


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